The American Orleans Inc. Company and its affiliated brands gather certain types of information from visitors to our website. We are providing this privacy policy to help you understand the types of information we gather, how it is used and how you can update or modify user profile or registration information you have provided to us online. This policy applies only to information collected online at www.AmericanOrleans.com.

We reserve the right to modify this Privacy Policy at any time without prior notice. If we change or update our Privacy Policy, we will post the revised policy here.


Information Collected

General Browsing Information: Any time you visit this website, we gather certain non-personally identifiable information regarding the means you use to access the site. This non-personally identifiable information includes the type and version of your browser, your service provider, your IP address, and any search engine you may have used to locate the American Orleans website. We use this information to help diagnose problems with our server, administer the Website, and compile broad statistical data. In addition, American Orleans gathers certain navigational information about where you go on the American Orleans Website. This information enables us to determine which areas of the American Orleans Website are most frequently visited and helps us to tailor the American Orleans Website to the needs and interests of our online visitors.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Personal Information Voluntarily Provided:

We gather personal information you provide to us (such as your name, address, e-mail address, telephone number) when you request information about a product or service, register on the American Orleans Website, request email offers reminders or email newsletters, sign up for a service, or use any of the other interactive portions or features of the Website. When personally identifiable information is requested on the AmericanOrleans.com Website, some requests are marked as “Required”; this personally identifiable information is necessary to allow you to participate in the feature or service you’ve requested.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


How Your Information Is Used

We use the information collected at the AmericanOrleans.com Website for the following purposes:

  • To understand your needs and product preferences, to develop, market, sell or provide products and possibly to conduct research and evaluations.
  • To complete your request for services or respond to your use of the AmericanOrleans.com Website.
  • To inform you of special events and offers after you have signed up to receive such information.
  • To manage and develop American Orleans business and operations, administer accounts, collect and process payments.
  • As permitted by, and to comply with, any legal or regulatory requirements.


Who Do We Share Your Personal Information With?

Disclosure of Personal Information

We collect and maintain the personal information of our consumers for the use of American Orleans Inc. We do not sell or rent your personally identifiable information to third parties, and do not share or trade your personally identifiable information with third parties other than as described below.

Selected Companies:
American Orleans may work with selected manufacturers and other companies at various times to provide expanded services that relate to the fulfillment of orders placed via the AmericanOrleans.com Website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Compliance with Law/Safety:
American Orleans may disclose specific personal information based on a good-faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of the American Orleans Website, the Website itself, or the public.

Managing Email Communications

You may always discontinue your receipt of future email newsletters and/or other email communications you previously requested from American Orleans by logging on to your registered account and changing the preferences for the applicable newsletter and/or email communication.

Policies on Children

To ensure compliance with federal law, American Orleans does not knowingly collect or maintain information provided by children under the age of 13. American Orleans does not provide services or products to children and its website is not intended for children. American Orleans asks that minors not submit any personal information to AmericanOrleans.com.

Correcting and Updating Information

You can update or modify your registration information if you elect to register on the AmericanOrleans.com website by logging into your registration information and following the instructions provided to update or modify such information.

Updates to Privacy Policy

This privacy policy may be revised over time as new features are added to the AmericanOrleans.com Website. Should there be a material change to our information collection or use practices, the change will be applied only to information collected on a going forward basis and the “Effective Date” of the policy will be updated.

Security Statement

American Orleans Inc. limits the number of employees that have access to the databases that contain personal information of our customers, and our employees are advised of the importance of confidentiality. While we implement these security measures, you should be aware that 100% security is not always possible.

Contacting the Website

If you have questions concerning this privacy policy, you may contact us at:

E-Mail: info@AmericanOrleans.com

1736 N. Moorpark Rd.

Thousand Oaks, CA 91360
USA